About Us

Meet the Team

Welcome to PMI Cross Timbers: Redefining Excellence in Association Management

About PMI Cross Timbers:
At PMI Cross Timbers, we have a singular mission: to elevate the standard of association management and revolutionize the way associations thrive. Established by a passionate pair of professionals in 2023, we envision a future where associations flourish, their objectives are achieved, and their members experience unparalleled value.

Our Founding Story:
The genesis of PMI Cross Timbers was fueled by a shared determination to address the critical gaps prevailing in association management. Witnessing numerous organizations struggle to reach their full potential due to subpar management practices, we embarked on a journey to redefine industry norms. Armed with a vision to bring excellence and innovation to the forefront, we pooled our expertise, knowledge, and passion to create PMI Cross Timbers.

Our Commitment to Excellence:
Excellence is the foundation on which PMI Cross Timbers stands tall. We hold ourselves to the highest standards in all aspects of association management. Our commitment to delivering exceptional services is unwavering, and we constantly seek ways to improve and evolve our approach.

What Sets Us Apart:

  • Tailored Solutions: At PMI Cross Timbers, we believe every association is unique. We take the time to understand your specific goals, challenges, and culture, tailoring our strategies and services to meet your individual needs.
  • Expert Team: Our team of dedicated professionals is our most valuable asset. With a blend of diverse expertise across various industries, we bring a wealth of knowledge and experience to the table, ensuring well-informed decisions and top-notch execution.
  • Innovation-Driven: We embrace innovation as the driving force behind our success. Through cutting-edge technology, data-driven insights, and forward-thinking strategies, we empower associations to stay ahead in a rapidly evolving world.
  • Transparent Communication: Building trust is at the core of everything we do. We foster open, honest, and transparent communication with our clients, ensuring you are always aware of our progress and the value we bring to your association.
  • Unparalleled Support: Your success is our success. We stand by your side every step of the way, providing unwavering support and going the extra mile to help your association achieve greatness.

Our Services:
PMI Cross Timbers offers a comprehensive suite of association management services, including but not limited to:

  • Strategic Planning and Execution
  • Membership Engagement
  • Event Management
  • Financial Management and Reporting
  • Technology Integration and Support
  • Project Management

Join the PMI Cross Timbers Community:
As we embark on this exciting journey, we invite you to be a part of the PMI Cross Timbers community. Trust us to be your reliable partner, empowering your association to flourish, expand its impact, and create a lasting legacy.

Discover a new era of association management with PMI Cross Timbers - where excellence is the norm, innovation thrives, and your success is our top priority.

Together, let's achieve greatness. Welcome to PMI Cross Timbers.

Picture of Craig Smith
Craig Smith Managing Partner, Association Manager, Realtor

With a deep-rooted Canadian upbringing and having established my home in the DFW area since 1999, I have cultivated a strong foundation for my role as a dedicated husband and father. My professional journey began during college when I adeptly managed multiple apartment complexes, honing my skills in property management. Subsequently, as a homeowner from 2008 onward, I actively participated in a prominent community association, affording me a comprehensive and well-rounded perspective of association management from both sides of the spectrum.

The realization of the pressing demand for exceptional community managers led me to commit myself wholeheartedly to this dynamic field. What sets me apart is my unwavering commitment to responsiveness, empathy, and a personalized approach to community management. I believe that genuine human connections and understanding form the bedrock of an effective and flourishing community.

Picture of John Mouser
John Mouser Managing Partner, Association Manager

Meet our dedicated business partner and co-founder, John Mouser. As a proud husband and homeowner, he brings a unique blend of ambition, compassion and dedication to our team. His commitment to excellence is evident in everything he undertakes, be it personal or professional.

With a passion for building strong communities, John recently embarked on an entrepreneurial journey by establishing this association management company. Drawing from his experience as a husband and homeowner, he understands the importance of fostering a sense of belonging and support within communities. His dedication to this venture is unwavering, and he constantly strives to deliver the highest level of service and care to the associations his company serves. With John on our side, we are confident in the success and positive impact our partnership will bring to the world of community management and beyond.